Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions:Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails, The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Payment for FastWax products is done via PayPal, which may ask you to provide further information (including credit or debit card details). This information is retained by PayPal and will not be passed on to us: we do not store credit or debit card details. We advise you to read the User Agreement and Privacy Policy on the PayPal site for further information on what information will be required and the way PayPal will use it.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain informationWe use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Due to the nature of the product, FastWax is limited to a replacement for damaged product only. Shipping prices quoted by FastWax are for standard shipping. If large quantities are purchased we strongly recommend adding shipping insurance to your order (call for shipping quotes). A buyer can request a replacement when:

  • The item arrives not as described in the listing, such as damaged
  • The total refund amount for the original item would be less than $100.00
  • Buyer notifies FastWax immediately upon receiving damaged product. (verified by completed delivery form)

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 6/4/2015.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.rjbrownracing@yahoo.com

Warranty

No information herein constitutes a product warranty of any kind, whether express or implied; and all implied warranties of merchant ability and of fitness for a particular purpose are hereby disclaimed by Osceola Auto Exchange inc./ d.b.a. FastWax.